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WEBSITE
Contact Customer Support - National Express
Find answers to common questions about National Express coach services, or contact customer support by filling out a form. You can also browse the FAQ categories for more information on tickets, stops, cancellations, and lost items.
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Where are your coach stops at Heathrow Airport? - National Express
Find out where to board your coach at Heathrow Airport, depending on your terminal and destination. Learn about the walking distance, transfer options and parking facilities for each coach stop.
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How do I make a complaint? - National Express
If you had a poor experience with National Express UK, you can fill out a webform to let them know more about what went wrong. The webform is available here and you can also find other ways to contact them or provide feedback.
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Where does National Express Coaches Stop
Find out where National Express coaches stop across the UK and how to book your journey online. Use the interactive map to view all stops, stations and airport locations and get directions to the exact stop.
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Buying tickets - National Express
Find out how to buy tickets for National Express coaches in the UK and abroad, payment options, ticket types, seat reservation, and more. Learn about the new safety measures, refunds, luggage, and onboard Wi-Fi services.
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Can I take food and/or drink on the coach? - National Express
Any item that, in our opinion or in the opinion of any driver of a Coach or National Express representative, emits an offensive odour regardless of packing or preservation methods will result in us refusing to transport that item. Please read our General conditions of carriage for more details of our prohibited items terms.
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Where can I buy tickets? - National Express
1. Online via the National Express Website Use the Journey Planner on our homepage to buy your ticket. Help on our journey planner can be found here . Your ticket will then be sent to you along with an order confirmation email - you can use your e-ticket to board the coach or simply print the ticket email and bring it with you.
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Our coaches, coach stations and stops - National Express
Find out everything you need to know about travelling with National Express coaches in the UK, including coach tracker, luggage allowance, on board safety, coach station information and stop definition. Learn how to book seats, get refunds, accessibility, Wi-Fi and more.
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Contact - National Express
Find out how to contact National Express for various enquiries, such as refunds, luggage, jobs, charity and more. You can call or get in touch online with the coach tracker, live service updates and onboard Wi-Fi.
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FAQs - National Express
Find out how to contact National Express by phone or online for any queries or issues related to your coach travel. You can also track your coach, get live service updates, and access other FAQs categories.
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